Bending Branches Navigator Snap-Button Wood Kayak Paddle

Caney Fork Outdoors will not be undersold.

We will price match any advertised price from an authorized United States brick-and-mortar or online retailer for the same kayak or qualifying product, including all shipping and any applicable hidden fees. If an authorized U.S. retailer is offering an identical*, in-stock item for less, we will match that total price.

To request a price match, please complete the form below or contact us at:

• Contact Form: Click To Go To Form
• Email: helpdesk@cfoutdoors.com
• Phone: (615) 696-7887
• Phone: (931) 858-5222

To qualify for a price match, the following conditions must be met:

• The customer must submit a price match request through the form or contact Caney Fork Outdoors directly with retailer details. The competitor must be an authorized U.S. brick-and-mortar or online retailer.
• The item must be identical* (new condition, same brand, model, year, size, color, configuration, and specifications).
• The item must be new and in-stock at the time of the request.
• The competitor’s price must include all costs, including shipping, handling, any fees, and/or any hidden fees.
• We reserve the right to verify pricing, availability, shipping charges, and product details.
• Price match requests must be submitted prior to purchase.
• We reserve the right to limit quantities to one per customer, per item, per day.
• Caney Fork Outdoors reserves the final decision on all price match approvals.
• We do not price match any online prices outside the contiguous United States.
• We do not price match during major promotional periods, including Thanksgiving Day through the Monday after Thanksgiving.
• We will match our own online pricing for in-store purchases upon request.

Caney Fork Outdoors will not honor price matches for:

• Percentage-off promotions or Buy One Get One Free offers without a specific final price
• Auctions or membership-based pricing sites
• Previously placed orders
• Promotions requiring purchase to receive a gift card
• Instant rebates, mail-in rebates, or financing offers
• Closeout, clearance, liquidation, going-out-of-business sales, or misprinted advertisements
• Any pricing that cannot be verified or is not publicly available at the time of request

• Full Name: Enter your full name.
• Email Address: Enter your email address.
• Company Name: Enter in the company that has the product in question.
• Question/Comment: Enter in the brick and mortar/online retailer's URL to find the product in question. Include the price they are wanting the product in question.

At Caney Fork Outdoors, we work with top-tier freight carriers across the country to ensure your kayak arrives quickly, safely, and ready for the water.

We’ve also partnered with a white-glove delivery service designed to greatly reduce the risk of shipping damage. Because of this enhanced delivery process, you will no longer be required to sign and physically inspect your kayak at delivery. This carrier maintains an exceptional 99.97% damage-free delivery rate, giving you added peace of mind from warehouse to doorstep.

In the rare event that damage does occur, Caney Fork Outdoors will take care of the issue as long as it is reported within 2 hours of delivery and clear photos are submitted via email. If the damage is cosmetic (such as light scratches or minor surface dents) and does not affect performance or structure, we will provide a repair kit when applicable. If you prefer a replacement for cosmetic issues, a 20% restocking fee may apply.

For clarity, “damage” refers to any condition that compromises the structural integrity of the kayak hull or would void the manufacturer’s warranty as confirmed with the vendor.

Paddles

Bending Branches guarantees its paddles against manufacturing defects for two years from the date of purchase.

• Coverage: 2 years from the date of purchase.
• What it covers: Defects in materials and workmanship. Bending Branches reviews each case and decides what qualifies.
• How a claim is handled: Repair or replacement. Bending Branches states it honors all reasonable requests.

Wood paddles: a worn-looking Rockgard tip is normal

Every wood paddle is hand dipped in varnish four times, then the drip residue is burnished off the tip. That can leave the Rockgard tip looking worn, and it shows up most on the black tips. It is normal and does not affect how the paddle performs.

Filing a claim

Warranty claims are handled by Bending Branches. Submit yours on their warranty page with photos and a description of the issue, and a Bending Branches representative will respond with next steps.

File a claim and read Bending Branches' full warranty policy.